Glossary

Terms used across the course and on the warehouse floor.

Term	Meaning
5S	A workplace organisation method: sort, set in order, shine, standardise, sustain.
Assembly point	The marked outdoor area where you gather after an evacuation.
Dock leveller	The adjustable plate that bridges the gap between the dock and a trailer.
High-bay	Racking taller than 6 metres; hard hats are mandatory underneath.
Lost-time injury	An injury that keeps a colleague off work for at least one full shift.
Near miss	An event that could have caused injury or damage but did not.
PPE	Personal protective equipment: boots, vest, hard hat, gloves, goggles.
Safety data sheet	The manufacturer's document describing a chemical's hazards and first aid.
Wheel chock	A wedge placed against a trailer wheel so it cannot roll while loading.
Zone lead	The colleague responsible for safety and housekeeping in one area of the site.